Frequently asked questions

Our fee is 50–100 PLN per order, depending on the work involved. Buying one item from a link is at the low end; visiting stores, combining several sellers or awkward packing is at the high end. The item's price, shipping and any import duties are separate and itemised in your quote before you pay.

Yes, that is most of what we do. Send the link: we check the seller, ask for extra photos, bargain on the price, then buy, collect, inspect and ship it. Many Polish sellers do not ship abroad, and that is exactly the gap we fill.

Yes, car parts are our most common shipment. Airbags, seatbelt pretensioners, car batteries and parts still holding fluids need special handling or cannot be shipped, so ask before buying.

One person based in Poland who handles every order personally, from the first message to handing your parcel to the carrier. You can write in English, Spanish or Polish.

Full origin and destination, item description, quantity, dimensions, weight, approximate value and, if possible, photos. Do not send sensitive documents through the form.

We assess collections throughout Poland. Availability and cost depend on the postcode, size and type of item.

It may be possible. Mention it in the request so we can calculate receipt, temporary storage, inspection and repacking.

The proposal states which amounts are included. Outside the EU, destination customs may impose VAT, duties or fees.

Actual and volumetric weight, dimensions, route and carrier surcharges set it. We compare carriers and show shipping separately from our fee.

We can assess cover based on the item, declared value and carrier. Exclusions and limits are provided before purchase.

We centralise communication and help process the issue under the agreed service and carrier terms.

No. It only records an enquiry. Service begins after you expressly accept a proposal and its terms.